Furniture Pickup & Delivery
Your new couch, dining table, or furniture find, collected and brought home.
View ServiceMarketplace Pickups
Facebook Marketplace and Craigslist pickup and delivery across Vancouver and Metro Vancouver. Share the listing, both addresses, and the seller's availability. We coordinate collection once you authorise us to pick up.
Browse All ServicesHow It Usually Goes
- Send us the listing photo
- Tell us both addresses
- We confirm a pickup window
- We collect and deliver
- All planned stops and trips included in the quote
- Pickup timing confirmed before booking
One Job, Several Finds
Bought a chair in Kits and a bookshelf in Burnaby? Include both stops so we can assess timing and capacity. All agreed stops and planned trips are included in one quote and booking.
Collection & Delivery
Marketplace pickups follow our shared transport policies and confirmed seller-handover procedure.
- Seller Coordination
- Haul Aboard coordinates collection after you authorise us to pick up. Include Haul Aboard in the seller's pickup authorisation. Customers can pay Haul Aboard or the seller beforehand. Share the release instructions and seller contact details.
- Crew & Placement
- Our owners and employees handle all lifting, carrying, loading, and unloading, normally with two to three staff and more as needed. Customer help is not required. Curbside, building-entrance, or indoor placement in a requested area is agreed beforehand and included in the quote.
- Protection & Assembly
- Moving blankets, straps, stretch wrap, and floor and doorway protection as needed are included. Agreed packing labour and materials are included in the quote. Furniture disassembly, reassembly, and new furniture assembly are chargeable. We bring tools; supply instructions and original hardware where possible. Unusual pieces and appliance preparation are assessed case by case.
- Capacity & Access
- We use vans and arrange larger vehicles when needed. Capacity, multiple vehicles or trips, stairs, heavy items, and difficult access are assessed during quoting, with all planned trips included in the price. Changed conditions are discussed with you and any revised quote requires approval.
Before Your Pickup
- Share the Listing. Send photos, item details, condition, dimensions, and anything fragile, heavy, or unusual.
- Authorise Collection. Give us the seller contact and release instructions, and include Haul Aboard in the pickup authorisation so we can arrange collection.
- Arrange Access. Include stairs, carrying distances, and loading windows at both ends. Customers arrange required elevator bookings, loading bays, and parking permits.
- Choose Placement. Tell us where the items should go and flag packing, assembly, or preparation help for the quote.
- Stay Reachable. Unattended access can be arranged, but complex arrangements require you or an authorised representative to be present. Stay reachable by phone on the day.
Marketplace Pickup Questions
Plan the collection, delivery, and any extra stops before booking.
Quotes are free. Send the listing, photos, item details, every address, access, and time windows. Pricing is quote-only, normally fixed-price, with no minimum charge. The load, labour, distance, access, parking, waiting, and planned stops or trips are factored into the quote. Any special hourly exception is agreed, and taxes are shown.
Substantial load changes or extra work require an updated quote or service-request agreement and your approval through our software or by email before the changed work proceeds.
If you still want us to collect the goods, a fee applies for time spent waiting and travelling to the seller. The fee is covered by the agreed quote or an approved revision. We coordinate collection once you authorise pickup, so share the seller contact and release instructions beforehand.
Furniture disassembly is chargeable and may be needed if an item cannot be transported assembled. We explain the requirement and charges beforehand. If it still cannot fit after possible disassembly, we discuss alternative placement first, then returning the item, then rescheduling to reassess. Changes to the agreed work require an approved revised quote.
We serve Metro Vancouver, with longer-distance jobs considered case by case. Evenings, weekends, short-notice jobs, and same-day pickups depend on the schedule. All services use the same booking software with our most up-to-date availability. Online booking is coming soon on this site; for now, email details and photos to hello@haulaboard.ca. We reply within 24 hours and check our inbox roughly hourly.
Your booking is confirmed once the quote is approved and the date is finalised. Deposits are only required for longer or higher-cost jobs, with amounts decided per quote and due before the job; smaller jobs do not require one. The remaining balance is due on completion. We accept cash and e-transfer, with credit and debit card payments through our online system. We provide invoices to all customers.
Cancellation and rescheduling are handled case by case. Email us as soon as possible to discuss fees or deposit arrangements. If we cannot access the property or you are unavailable, we try to call; if still unreachable, the booking must be rescheduled.
If Haul Aboard needs to cancel or reschedule, your deposit is refunded unless you accept rescheduling to a future date.
We carry commercial insurance; email us with questions about coverage for your job. Report damage as soon as possible to hello@haulaboard.ca. We take before-and-after photos and may upload them to the customer portal. Damage concerns, pre-existing damage, fragile items, and customer belongings are assessed case by case in discussion with you.
Let's Plan Your Haul
Tell us the load, the locations, and your preferred date. We'll reply within 24 hours.